CustomerReplies

Shopify

An AI support agent for your Shopify store

Paste one script tag into your theme. The agent answers shipping, returns and product questions from your store, and looks up orders when customers ask “where is my order?”.

Order status, safely

Connect a read-only Shopify Admin API token. The agent asks for the order number and the email or phone on the order, and shares status, items and tracking only when they match.

Courier tracking for India

Shiprocket and Delhivery tracking by AWB or order id (Beta), and Razorpay payment links to switch cash on delivery to prepaid (Beta).

Install

Add the script from Widget & embed to theme.liquid before </body>. A Shopify App Store app is planned; the script tag works on every theme today.

Questions

Does it change my orders?

No. Order lookups are read-only.

Start freeFree during launch; you pay only third-party costs, at cost.