CustomerReplies

Pricing

Chatbase pricing, explained

From Chatbase's own pricing page, seen 25 Oct 2026. Prices change; follow the link to check.

Plans

Hobby $40 a month ($32 billed yearly) with 700 message credits and 1 agent; Standard $150 ($120) with 4,000 credits; Pro $500 ($400) with 15,000 credits. No free plan; a 7-day trial.

Add-ons

Extra credits $40 per 1,000; extra agents $300 a year each; removing the Chatbase branding $1,188 a year; extra storage $300 a year per 10 MB. Training data is capped at 40 MB on every plan.

What's only on higher plans

The helpdesk inbox, voice, the API and automatic re-sync start on Standard; source suggestions and tickets as a source on Pro; SSO, audit logs and white-label on Enterprise.

Work out your bill

Use the cost calculator to compare Chatbase with Intercom Fin, CustomGPT, Botpress and SiteGPT for your own volume.

Source: Chatbase pricing

Open the cost calculatorFree during launch; you pay only third-party costs, at cost.